A wifi connection is available in hotel.
Language: The official language is Italian but most of the restaurants and coffee staff speak English and German.
Weather and time: Verona is located in the north-east part of Italy and it is 59 meters above sea level so the city experiences hot summers and cold, humid winters, even though tempered by Garda Lake influence. The Italian local time is UTC (GMT) + 1.
Telephone: Italy country code is 0039. For international calls, dial 00 + national code + area code + personal number
Smoking: Smoking is forbidden in all the indoor public areas, such as bars, restaurants, hotels, offices, shops, etc. with the exception of the places with reserved smoking areas, provided with a suitable ventilation system.
Banks, credit cards and currency: Banks are open from 8.30 am to 12.30 am and from 2.30 pm to 4.00 pm. There are many ATMs 24 hours a day – 7 days a week. All main credit cards are accepted. In case you do not provide a PIN number for your credit card, you could be asked to waive an ID.
Electricity: Italian voltage is 230 and frequency is 50 Hz. The electric plugs are mainly type L (three pole “Italian” plug). This standard includes two models rated at 10 A and 16 A that differ in contact diameter and spacing. Both are symmetrical, allowing the plug to be inserted at either direction.
Taxes and tips: In Italy all the services and goods are usually subject to VAT tax that is 22% of the value of the goods. In restaurants VAT is 10% and is usually already included in the bill. In all restaurants, bars, taxis etc. the service is included in the price.
Offices: Monday – Friday 9 am/1 pm – 2 pm/ 6.30 pm
Shops: Monday 3 pm/ 7.30 pm – Tuesday/Saturday 9.30 am/ 7.30 pm (some shops are open 9.30/ 7.30 pm)
Supermarkets: Monday – Friday 8.30 am/ 12.30 pm – 3.30 pm/ 7.30 pm
In the city centre, supermarkets usually operate 8.30/ 7.30 pm or later.
118: for sanitary emergencies or dangerous situations
112: Carabinieri (Italian military police)
115: Fire department
Crime and personal safety:
Downtown is a safe area , nevertheless we recommend the use of common sense, keeping an eye on wallets when in crowds and possibly avoiding carring too much cash or wearing flashy jewellery.
Ospedale Civile Maggiore Piazzale A. Stefani, 1 – Verona
Policlinico G. Rossi Piazzale L.A. Scuro, 10 – Verona
Switchboard 045 8121111
Pharmacies are easy to recognize by a bright green cross. They are open: Monday – Friday, from 9.00 am to 12.00 am and from 4.00 pm to 7.00 pm.
Duty pharmacies are open also on weekends and bank holidays. A list of the chemists is available on the site above or outside every chemist.
VeronaCard is an all-inclusive ticket that allows to gain free access to museums, churches and monuments in the city and travel for free on ATV bus services. VeronaCard can be purchased at museums, monuments, churches, tobacconists and tourist information points in the city centre and at Garda lake surroundings and at all the sales points which participate in the initiative
Two VeronaCard are available:
– VeronaCard valid for 24 hours (after the first validation) at the price of € 15,00
– VeronaCard valid for 72 hours (after the first validation) at the price of € 20,00